Our Services

From quick repairs to expert appraisals, our premium services are handled with utmost care and attention.


With proper care, Fine jewelry will become an heirloom that is passed down through generations. To retain the brilliance of gemstones and metal, we encourage you to bring your jewelry to Sid Potts, Inc. for complimentary cleaning and inspection at least once a year so that we can make recommendations to bring your jewelry to its original beauty.


Should your jewelry need repair, our in-house jeweler offers the following services:

  • Ring sizing
  • Re-tipping/re-building prongs
  • Replacing missing diamonds and colored gemstones
  • Broken chain repair
  • Additional Services

Pearl Restringing

We recommend you have your pearl jewelry checked at least once a year. It is time to restring your pearls when individual pearls can move between the knots. We offer inspection and cleaning of your pearls. If the strand needs to be restrung, we will give you an estimate.


Many jewelry items, watches and silver and pewter gifts can be machine or hand engraved. Estimates provided for individual jobs.

Watch Repair

At Sid Potts, we have access to the best watchmakers in the business. Whatever your timepiece, you can be confident your watch will be repaired to the highest standard.

Custom Design

We will help you design and create the piece of jewelry of your dreams or redesign an heirloom and give it new life. Get creative! One of our experienced sales team members will work with you through the entire design process to make your ideas come to life!


Sometimes our clients want a larger diamond engagement ring or diamond studs. We offer a trade-up program where we will give you a credit for your diamonds for 100% of the purchase price towards another diamond of at least double the value. This policy applies to diamonds purchased from Sid Potts. The diamonds must be in original condition and accompanied by the original diamond grading reports. If you want to upgrade diamonds not purchased at Sid Potts, we will examine your diamonds and make an offer based the condition of the diamond and the current market.


With gold, diamonds and gemstone prices at all-time highs, it is important to have up-to-date appraisals so you can properly insure your jewelry. As members of the American Gem Society, we have qualified professionals for insurance appraisals and gemological evaluations of any jewelry. We also offer complimentary appraisals on all items purchased at $500 or more.

Estate Liquidations

We provide complimentary evaluations of your old, broken or unwanted jewelry. We buy, gold, and platinum jewelry, watches and diamonds of ½ carat and larger. We will provide you with an offer for the items we would like to purchase within 24 hours. If you accept the offer, we can write you a check or provide a store credit for a new jewelry purchase.


We are proud to partner with Synchrony Financial to offer different financing plans to suit your budget with convenient ways to pay over time for your purchase. Ask your sales associate for more details.


We offer shipping of your purchases anywhere. We use FedEx and United States Postal Service depending on the weight and value of your package. Shipping costs will be determined on these factors as well as the shipping method. Please note Sid Potts requires an adult signature on all packages.